JOB SUMMARY

As a Front of House Support team member, you will be the first point of contact for our 

guests, setting the tone for a warm and inviting dining experience. Your role is essential in 

creating a welcoming atmosphere, managing guest flow, and ensuring efficient service. 

With your friendly demeanor and organizational skills, you’ll help make every guest’s visit 

memorable from the moment they arrive until they leave

ESSENTIAL FUNCTIONS (Key Responsibilities)

• Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed.

• When immediate seating is unavailable, record guest names, party sizes, and issue 

pagers for a smooth waiting experience.

• Provide guests with estimated wait times and keep them informed throughout their 

wait.

• Page guests when their tables are ready, thanking them for their patience and 

inquiring about the number of children in their party.

• Escort guests to their tables with menus and silverware, ensuring a seamless 

transition.

• Accommodate special seating requests whenever feasible, balancing customer flow 

in service sections.

• Upon seating, inform guests of their server’s name to enhance the personal touch.

• Thank guests as they leave and invite them to return, reinforcing a welcoming 

environment.

• Maintain cleanliness in the host area, including floors and door glass, to ensure a 

tidy appearance.

• Remove used tableware promptly as guests finish, keeping the dining area 

organized.

• Clear tables after guests, taking tableware to bus bins and placing items in their 

designated washing areas.

• Respond promptly and appropriately to guest requests, communicating needs to 

servers as necessary.

The typical pay range for this role is:

Minimum: $10.98 - Maximum: $12.10

Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.