Retail Store Manager

Job Description

PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! 

Store Leader

About Life at PetSmart 

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you  

• Paid bi-weekly
• Flexible schedule
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

The impact you’ll make 

In this role you’ll oversee safety, customer experience, operations, financial outcomes, and human resources. In addition to achieving results and driving company strategies, you’ll emphasize exemplary leadership, exceptional customer service, and efficient daily business execution. The Store Leader is accountable for promoting PetSmart’s vision, mission, and values within the store, representing the brand. This includes cultivating a positive culture and associate experience, fostering teamwork, professional development, and a passion for pets.

What we’re looking for 

• Passion for pets and people and the desire to grow a fulfilling career  
• 4-6 years of retail leadership or experience in a customer-focused environment. 
• High School diploma or equivalent required. Bachelor’s degree preferred. 
• Proficiency in computer applications.
• Strong written and verbal communications. 

Do what you love 

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!